Case Study

Health iQ

Clear and compelling ROI

In the three months post training, our average order value has increased by 27%, giving a clear and compelling ROI.

Rebeka McClintock

Account Director, Health iQ

Health iQ Events Stats

Data & technology solutions

40+ employees

Revenue : £5.2m

27%

increase in average order value

£225k

deal saved

Challenge

“As a business we are seeing an increase in sales cycle length due to more involved and robust decision- making processes undertaken by our clients This includes a significant increase in the number of decision makers required to sign off a single deal. This leads not only to deals taking longer to close, but also deals getting lost during our client’s internal decision making process which we have little control over.”

Solution

“Finding a partner who could help us not only to position our offering better with prospective clients, but also to successfully navigate our clients internal decision-making process with as much control as possible was vital. Flume’s practical approach really stood out for us as it offered clear and accessible techniques that we could put into practice right away.”

Result

“We have seen real results very quickly and by using the ‘speeding up decision-making’ framework given by Flume we were able to close a £225,000 deal that I believe we may have otherwise lost. In the 3 months post-training our average order value has also increased by 27% giving a clear and compelling ROI.”

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Client Testimonials

"From an employee retention standpoint, this kind of training does wonders, and you can see that in the overwhelmingly positive feedback"

“Seeing those numbers build so quickly was a real moment for me. It showed that this wasn’t just about hitting targets – it was about building a sustainable, scalable model for growth.”

"This wasn’t just ‘sales training’ – it was sales transformation. It showed our team that we’re committed to their development, and that’s hugely valuable."

"Within a month of working with Flume, our sales team had developed over £500K of additional revenue. We’ve also seen a 10% increase in average order value."

"Flume’s approaches have been fully integrated into our sales process creating a 58% increase in closed deals and an 8% increase in average order value."

"Working with Flume training has been an absolute pleasure. They truly cared about our needs and together with their team designed and delivered impactful sales training."

“What underpins the success of working with Flume is ROI. Cutting edge sales theory applied masterfully by Flume, which we can absorb and impactfully apply into the field.”

“Working with Flume has enabled us to improve dramatically our conversion rate. In some cases, we saw an increase of 17% on CR, which is incredible.”

"Flume have been a massive help to our sales team and we’ve seen demonstrable improvement in our closing rates, deal sizes and overall revenue since we started."

"The results are exceptional. We made more progress in this programme than we have with the sale process over the last two years"

"In the three months post training, our average order value has increased by 27%, giving a clear and compelling ROI. We also saved a deal worth £225k."

"The Flume approach is truly market leading - unlike many outdated sales training approaches, the resuts and outcomes live on long after the sessions delivered by their excellent trainers."

"The Flume approach has transformed the performance of our team. Our revenue is up 38% year-on-year."

"Flume developed a new sales approach for us which is on track to deliver an 85% YOY uplift in revenue. Flume are sales experts who deliver ROI"

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