Case Study

Incisive Media

Exceptional and sustainable results

Completely different to other training out there.

Stuart McLean

HR Director, Incisive Media

Incisive Media Events Stats

Digital business information

750+ employees

Revenue : $56.1M

“A culture of success”

“Zero staff turnover”

Challenge

“Our clients have become far more discerning and are under greater pressure to justify their return on investment. There is absolutely no room to hide and so we needed an ever more sophisticated sales approach to succeed.”

Solution

“Measuring a tangible outcome to training became our focus and Flume were the only business comfortable with measuring direct ROI on their output. They matched specfic people with relevant content to drive pre-agreed KPIs, embedding change through bespoke management training & creating a best in class induction programme for us.”

Result

“As well as the marked boost in results and performance of the sales team, we’ve seen almost zero staff turnover in sales in the past year. Flume have been fundamental in creating a climate that recognises and rewards success whilst building genuine team spirit and togetherness.”

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Client Testimonials

"From an employee retention standpoint, this kind of training does wonders, and you can see that in the overwhelmingly positive feedback"

“Seeing those numbers build so quickly was a real moment for me. It showed that this wasn’t just about hitting targets – it was about building a sustainable, scalable model for growth.”

"This wasn’t just ‘sales training’ – it was sales transformation. It showed our team that we’re committed to their development, and that’s hugely valuable."

"Within a month of working with Flume, our sales team had developed over £500K of additional revenue. We’ve also seen a 10% increase in average order value."

"Flume’s approaches have been fully integrated into our sales process creating a 58% increase in closed deals and an 8% increase in average order value."

"Working with Flume training has been an absolute pleasure. They truly cared about our needs and together with their team designed and delivered impactful sales training."

“What underpins the success of working with Flume is ROI. Cutting edge sales theory applied masterfully by Flume, which we can absorb and impactfully apply into the field.”

“Working with Flume has enabled us to improve dramatically our conversion rate. In some cases, we saw an increase of 17% on CR, which is incredible.”

"Flume have been a massive help to our sales team and we’ve seen demonstrable improvement in our closing rates, deal sizes and overall revenue since we started."

"The results are exceptional. We made more progress in this programme than we have with the sale process over the last two years"

"In the three months post training, our average order value has increased by 27%, giving a clear and compelling ROI. We also saved a deal worth £225k."

"The Flume approach is truly market leading - unlike many outdated sales training approaches, the resuts and outcomes live on long after the sessions delivered by their excellent trainers."

"The Flume approach has transformed the performance of our team. Our revenue is up 38% year-on-year."

"Flume developed a new sales approach for us which is on track to deliver an 85% YOY uplift in revenue. Flume are sales experts who deliver ROI"

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