Case Study

Leyton

Driving sales with an expanding portfolio

With such high impact initially we now use Flume across the organisation with similar results.

James Swift

Director of Talent Development, Leyton

Leyton Events Stats

International consulting firm

300+ employees

Revenue : £36m turnover

£500k

additional revenue in the first month

10%

increase in Average Order Value

Challenge

“When we approached Flume we were going through huge change as a business. As a high-growth and high-change organisation, we have a growing team. We are always hiring new salespeople and we needed to upskill the whole team as quickly as possible. At the same time, the whole organisation was going from a single-service to a multi-service sales process so we had to really quickly reskill our existing sales operation to represent our new suite of services. Flume have enabled us to do just this.”

Solution

“Flume’s solutions fundamentally changed how we approached our meetings. The techniques have been super-easy to implement, and the Flume sales methodology is now fully embedded into how we operate as a sales function.”

Result

“When we embedded the methodology into our client meeting structure and framework, it changed how we engage with our customers. That enabled our team to make the move to a multi-solution sale process. We saw an immediate 5% improvement in the generation of cross-sell opportunities.

Flume’s work with us not only supports our sales function but also acts as a driver for the management and L & D teams. This effects real change in capability when our salespeople are ‘in the field’.”

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Client Testimonials

"From an employee retention standpoint, this kind of training does wonders, and you can see that in the overwhelmingly positive feedback"

“Seeing those numbers build so quickly was a real moment for me. It showed that this wasn’t just about hitting targets – it was about building a sustainable, scalable model for growth.”

"This wasn’t just ‘sales training’ – it was sales transformation. It showed our team that we’re committed to their development, and that’s hugely valuable."

"Within a month of working with Flume, our sales team had developed over £500K of additional revenue. We’ve also seen a 10% increase in average order value."

"Flume’s approaches have been fully integrated into our sales process creating a 58% increase in closed deals and an 8% increase in average order value."

"Working with Flume training has been an absolute pleasure. They truly cared about our needs and together with their team designed and delivered impactful sales training."

“What underpins the success of working with Flume is ROI. Cutting edge sales theory applied masterfully by Flume, which we can absorb and impactfully apply into the field.”

“Working with Flume has enabled us to improve dramatically our conversion rate. In some cases, we saw an increase of 17% on CR, which is incredible.”

"Flume have been a massive help to our sales team and we’ve seen demonstrable improvement in our closing rates, deal sizes and overall revenue since we started."

"The results are exceptional. We made more progress in this programme than we have with the sale process over the last two years"

"In the three months post training, our average order value has increased by 27%, giving a clear and compelling ROI. We also saved a deal worth £225k."

"The Flume approach is truly market leading - unlike many outdated sales training approaches, the resuts and outcomes live on long after the sessions delivered by their excellent trainers."

"The Flume approach has transformed the performance of our team. Our revenue is up 38% year-on-year."

"Flume developed a new sales approach for us which is on track to deliver an 85% YOY uplift in revenue. Flume are sales experts who deliver ROI"

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